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It's no surprise that customer satisfaction with Amazon.com (AMZN) is high. It's also no surprise that when asked to score the largest online Internet retail shopping websites, customers gave the highest marks to Amazon.com based on their Internet s...
Deeply discounted year-end clearance sales are giving U.S. consumers both a happy year-end and happy New Year gift reminiscent of the Great Recession retail inventory dump of 2008.  After-Christmas shoppers won't have to look very hard to find m...
The U.S. retail industry would have preferred to bask in the glow of its own record-breaking Christmas retail sales results for the 2011 holiday season a little longer before getting yanked back to post-holiday reality by the Sears (SHLD) and Kmart s...
All U.S. retail stores are open on Christmas Eve, December 24, 2011 for last-minute shopping and last-minute shoppers. For a complete list of Christmas Eve store opening and closing times at Wal-Mart , Target , Macy's Best Buy, and all retail stores...
Internet shoppers have until 4:00 EST (or earlier) to get free overnight shipping of the purchases they make today (December 21, 2011) from about a dozen Internet retail websites with guaranteed Christmas delivery. Click here for a complete list of ...
If you've heard the rumor that today is "Free Shipping Day" and you want to know where you can get those free shipping offers, you can start with the Completely Free Shipping Internet Websites list....Read Full Post...
Super Saturday 2011 is shaping up to be yet another dishonored retailing tradition in the 2011 Christmas holiday shopping season. As the last shopping Saturday before Christmas, officially Super Saturday should fall on December 24th, but many retai...
It is no surprise that Amazon (AMZN) was the big winner on Cyber Monday, 2011. Amazon has been the big Cyber Monday winner since Cyber Monday was fabricated in 2005. This year, though, Amazon's Internet retail dominance was truly enviable, with a 5...
After Black Friday and Cyber Monday 2011 turned in record-breaking sales numbers, immediately all sorts of inferences and conclusions were being made about the U.S. economy as a whole. And since the Black Friday, Thanksgiving Day, and Cyber Monday 2...
We pause our daily coverage of the 2011 holiday shopping season for this important message about why excellent customer service still matters, even at the busiest time of year for the U.S. retail industry in general, and the U.S. restaurant industry ...
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